Shipping policy

Last updated: September 25, 2026

Where we ship

Zero Dollar Coach currently accepts orders for delivery in the United States. Available services and delivery eligibility depend on the item and address entered at checkout.

Made-to-order production

Each item is made after you order. Orders are normally submitted to production about 24 hours after receipt. Standard production typically takes 2–7 business days after submission, before shipping. These are estimates, and busy periods or product availability can cause delays.

Shipping costs and delivery estimates

Shipping charges and available methods are calculated at checkout based on your products and destination. Standard and Economy transit estimates are separate from production time. If Express is offered, review the delivery estimate shown for that option. Delivery dates are estimates rather than guarantees.

Multiple items and tracking

Items made at different facilities may ship separately, arrive on different days, and have separate tracking numbers. The combined shipping charge is shown before you pay. We will send shipment updates to the contact email provided with your order.

Address changes and delivery issues

Please check your full name, shipping address, apartment or unit number, and phone number before ordering. Email chris@perch-merch.com immediately to request a correction. Changes may not be possible once production or shipping begins.

If tracking is delayed, a package is missing, or an item arrives damaged, contact us with your order number so we can investigate. If a customer-provided incorrect address requires a new shipment, we will explain any additional cost before you agree to it.

Questions and refunds

For shipping help, email chris@perch-merch.com. Our Return and refund policy explains how to report damaged, defective, or incorrect items. Nothing in this policy limits rights provided by applicable law.